Luna Nesting Blue 8 Piece Dinnerware Set
$230.00
Direct from vendor: Usually ships within 3 business days.
We'll ship this item to the store and alert you when it is ready. Available for in-store or curbside pickup.
Product Details
Web ID: 1050053324 days ago
from WESTBOROUGH MA
Improperly Packaged
I love the Lenox nesting set — this is my second set. The disappointment lies in how they were packaged for delivery. The Lenox box had been opened previously and the top set of bowls/dishes was not repacked to fit back into the Lenox box. The cover on the Lenox box could not close and no attempt had been made to seal the Lenox box. The open Lenox box was placed inside a larger Macy’s box with very minimal packing to ensure the Lenox box was secure inside the Macy’s box. The Macy’s box was not marked fragile. As soon as I picked the box up from the P.O. I heard the rattling inside. Because of the lack of proper packaging, the top set of bowls/dishes were loose and arrived in broken pieces.
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Response from Lenox Team
Lenox Team8 days ago
Thank you for sharing your experience with the Lenox nesting set. We're delighted to hear that you love the set and that this is your second purchase. However, we deeply apologize for the disappointment caused by the inadequate packaging and the resulting damage to your items.
Please contact us at info@lenox.com so we can discuss your situation in detail and arrange for a replacement. Your feedback is invaluable, and we are committed to improving our packaging processes to prevent such issues in the future.
Thank you for bringing this to our attention. We look forward to resolving this matter for you and ensuring your satisfaction.
1 month ago
Worth it!!
Super cute!!!
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1 month ago
from Tennessee
Nesting dishes
Poor packing
Helpful?
Response from Lenox Team
Lenox Team1 month ago
Thank you for taking the time to bring this to our attention. We would like to extend our sincerest apologies concerning the issues you have experienced with our product. We pride ourselves in maintaining the highest quality standards. We hope you will give us the opportunity to discuss this further with you and make this right. Feel free to reach out to us at info@lenox.com anytime with questions or concerns.
3 months ago
Great Nesting Bowls with two plates
this is outstanding quality and design! Perfect to store nesting bowls and two plates in a limited space such as an open shelf! These are beautiful and very high quality!
Recommends this product
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3 months ago
arrived broken
The item arrived broken. Was not handled with care by Macys courier of choice. Better go to a store and buy it. Not worth buying online.
Helpful?
Response from Lenox Team
Lenox Team30 days ago
We are so sorry to hear that your item arrived broken. We understand how frustrating this can be, and we would like to make it right. Please send an email to us at info@lenox.com that includes a description, your address and a photo of the broken piece and we will promptly send you a replacement.
11 months ago
beautiful but broken
I was really looking forward to this blue set because it matched my kitchen perfectly. Unfortunately, I was disappointed because they were shipped in a cardboard package without any packaging materials and the bowls and plates were broken. I actually ordered them three separate times and each time at least one if not more of the bowls and plates were broken. Unfortunately returned.
Helpful?
Response from Lenox Team
Lenox Team11 months ago
Thank you for taking the time to bring this to our attention. We would like to extend our sincerest apologies concerning the issues you have experienced with our product. We pride ourselves in maintaining the highest quality standards. We wish you had given us the opportunity to discuss this further with you and make this right. Feel free to reach out to us at info@lenox.com anytime with questions or concerns.
1 year ago
Perfect for two!
Scaling down my kitchen because after retirement find I need a lot less and do simpler cooking for two. These nesting dinnerware sets are perfect for two! Worried the plates might be too small but not! Hold a filet, potato and veggie, or chop, rice and veggie, etc. Bowl for salad or soup and serving bowls. Stack perfectly and beautifully and take up no room. Dishwasher and microwave safe. Thank you Lenox! What an innovation. Ordering another set. [Perfect wedding gift!]
Customer review from Lenox Corporation
2 years ago
More pieces and colors
Please make k e m I re pieces abd colors. Different size plates also
Customer review from Lenox Corporation